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Mental Health Services
Where to Start
For Urgent Mental Health Concerns
When you or you loved one is in immediate danger of harming themself or someone else call 000.
Acute Care Team (1300 MH CALL)
Acute Care Team (1300 MH CALL)1300 MH CALL (1300 64 2255) 24-hour Specialist Mental Health Care.
The Acute Care Team (ACT) is the first point of contact for the Gold Coast Mental Health service providing education, support, information, advice, and referral.
If you are worried about your mental health of your loved one and need support or advice you can call ACT on 1300 64 2255 24hours a day 7 days a week.
The Acute Care Team (ACT) is the first point of contact for the Gold Coast Mental Health service providing education, support, information, advice, and referral.
If you are worried about your mental health of your loved one and need support or advice you can call ACT on 1300 64 2255 24hours a day 7 days a week.
See your Doctor
A good place to start finding support is with your local or regular Doctor.
Call your practise and ask if any of the doctors have an interest in mental health or addiction depending on your needs.
Book an appointment with your doctor to arrange a Mental Health Treatment Plan, your GP will be able to refer you to a psychiatrist, psychologist, occupational therapist or social worker for mental health support. Mental Health Treatment Plan If you have a Mental Health Treatment Plan, you will be entitled to Medicare rebates for up to 20 individual psychological appointments per calendar year until 30 June 2022. This gives you access to s to certain psychologists, occupational therapists and social workers. After your first 6 appointments you need to see your doctor again to discuss your progress and if needed they can decide to do a referral for further sessions.
If you are having financial difficulties ask to be referred to a Bulk Billing practitioners or one with a small gap fee. For more Referral to a psychiatristIn Australia, a general practitioner (GP) can refer a patient to a psychiatrist for an 'opinion and report' (MBS item 291). Key facts about item 2911. The GP must state that the referral is for an opinion and report (or item 291) on the referral formThis is needed so that the psychiatrist understands the purpose of the visit and which Medicare item number to use for the consultation.
2. An opinion and report can be completed in up to three appointments with the psychiatristIf the psychiatrist determines that more than one appointment is required to make an opinion, Medicare rebates are available for up to three appointments.
3. The psychiatrist will provide the GP with a detailed written report within 2 weeks of the appointmentThe psychiatrist will provide a detailed report to the referring GP within 2 weeks of the appointment. The psychiatrist will also provide a summary of this report to the patient (or carer) as appropriate.
The report should state: that a mental state examination has been conducted, and a psychiatric diagnosis has been made, that the psychiatrist believes that: the patient can be appropriately managed without the need for ongoing treatment by the psychiatrist, or ongoing treatment by a psychiatrist is required. If the psychiatrist decides that the patient can be appropriately managed by the GP, he/she must provide a 12-month management plan, appropriate to the diagnosis, which: comprehensively evaluates the biological, psychological and social issues addresses the diagnostic psychiatric issues makes management recommendations addressing the biological, psychological and social issues. 4. The psychiatrist can see the patient for treatment after the report has been provided to the GPIf the psychiatrist recommends ongoing specialist psychiatric treatment in the report to the GP, the GP should discuss this with the patient and decide whether they agree with the opinion. The GP may refer the patient to a psychiatrist for ongoing treatment.
5. A patient is only eligible for one Medicare rebate on the opinion and report in a 12-month period, but there is a rebate for a review. Please note there may still be a GAP fee, please discuss this with your doctor when requesting a 291 Report.
Call your practise and ask if any of the doctors have an interest in mental health or addiction depending on your needs.
Book an appointment with your doctor to arrange a Mental Health Treatment Plan, your GP will be able to refer you to a psychiatrist, psychologist, occupational therapist or social worker for mental health support. Mental Health Treatment Plan If you have a Mental Health Treatment Plan, you will be entitled to Medicare rebates for up to 20 individual psychological appointments per calendar year until 30 June 2022. This gives you access to s to certain psychologists, occupational therapists and social workers. After your first 6 appointments you need to see your doctor again to discuss your progress and if needed they can decide to do a referral for further sessions.
If you are having financial difficulties ask to be referred to a Bulk Billing practitioners or one with a small gap fee. For more Referral to a psychiatristIn Australia, a general practitioner (GP) can refer a patient to a psychiatrist for an 'opinion and report' (MBS item 291). Key facts about item 2911. The GP must state that the referral is for an opinion and report (or item 291) on the referral formThis is needed so that the psychiatrist understands the purpose of the visit and which Medicare item number to use for the consultation.
2. An opinion and report can be completed in up to three appointments with the psychiatristIf the psychiatrist determines that more than one appointment is required to make an opinion, Medicare rebates are available for up to three appointments.
3. The psychiatrist will provide the GP with a detailed written report within 2 weeks of the appointmentThe psychiatrist will provide a detailed report to the referring GP within 2 weeks of the appointment. The psychiatrist will also provide a summary of this report to the patient (or carer) as appropriate.
The report should state: that a mental state examination has been conducted, and a psychiatric diagnosis has been made, that the psychiatrist believes that: the patient can be appropriately managed without the need for ongoing treatment by the psychiatrist, or ongoing treatment by a psychiatrist is required. If the psychiatrist decides that the patient can be appropriately managed by the GP, he/she must provide a 12-month management plan, appropriate to the diagnosis, which: comprehensively evaluates the biological, psychological and social issues addresses the diagnostic psychiatric issues makes management recommendations addressing the biological, psychological and social issues. 4. The psychiatrist can see the patient for treatment after the report has been provided to the GPIf the psychiatrist recommends ongoing specialist psychiatric treatment in the report to the GP, the GP should discuss this with the patient and decide whether they agree with the opinion. The GP may refer the patient to a psychiatrist for ongoing treatment.
5. A patient is only eligible for one Medicare rebate on the opinion and report in a 12-month period, but there is a rebate for a review. Please note there may still be a GAP fee, please discuss this with your doctor when requesting a 291 Report.
Community Mental Health Support
Primary & Community Care Services (PCCS)
Primary & Community Care Services (PCCS) is a local health organisation located in Mermaid Beach helping the community access support for complex physical and mental health needs. They also offer a service called NewAccess that provides a free coaching program to manage life stress. This program was developed with Beyond Blue.
PCCS also runs Plus Social. Plus Social is designed to help people whose mental health significantly impacts their daily living. Staff at PCCS assists in coordinating client care between GPs, psychiatrists and allied health workers. Plus Social also offers a wide range of local community services and social groups, and provides a after-hours community-based space called @ The Hub. People are able to drop in after hours and engage with support staff and other participants in a friendly non judgemental environment.
Eligibility to be involved with Plus Social: you must be 18 and older and diagnosed with complex mental health concerns. Must live on the Gold Coast. Will benefit from a care coordination program and would benefit from social support.
The Intake Process involves calling (07) 3186 4000 where you will be asked what is happening for you currently with your mental and physical health, if there are any drug and alcohol issues and if there are any risk concerns such as self harm or suicidal thoughts. A multidisciplinary team will ten assess how PCCS can best support you.
PLEASE NOTE this is not an acute response service. If you are unsure if this is the right program for you please call PCCS on (07) 3186 4000 to discuss your situation.
Primary & Community Care Services - NewAccess
Primary & Community Care Services offers a program called NewAccess and is an early intervention service for people who may be experiencing mild depression and or anxiety symptoms. The program uses evidence-based cognitive behavioural therapy to learn effective ways to manage daily stressors.
The service includes six free sessions with a NewAccess coach, face-to-face, over the phone or online.
It's free, so no out of pocket expensesYou work with a local coach, trained in low-intensity cognitive behavioural therapy, who will guide you through a tailored, personal programIt’s completely confidential
Eligibility: 16 years and older.
No doctor’s referral or mental health treatment plan is requiredIt’s available via phone, video call or face to face where requested.
Intake: Please call 3186 4000
Wesley Mission Mental Health Community Support Services
This service is only for clients currently case managed by Queensland Mental Health. Wesley Mission offers a Individual Recovery Support Program (IRSP) and Group Based support programs for residents of the Gold Coast. The Gold Coast MHCSS offers individual recovery support program to assist skills development, relapse prevention and overall support for recovery for people who have a severe and persistent mental illness.
Eligibility criteria: Must be case managed by Gold Coast Mental Health Services for at least the first three months of the program• Must be 18 years and over• Must have a severe and persistent mental illness and want to actively engage in support for their recovery• Priority will be given to people who are not currently linked with NDIS.• Priority will also be given to people who often experience frequent hospitalisations due to their mental illness.• The first three months of the program involves 2-3 contacts per week, thereafter weekly to fortnightly visits for the next 9 months.• The program aims to maintain good physical health and mental health. To assist clients in preventing relapse.
Eligibility criteria: Must be case managed by Gold Coast Mental Health Services for at least the first three months of the program• Must be 18 years and over• Must have a severe and persistent mental illness and want to actively engage in support for their recovery• Priority will be given to people who are not currently linked with NDIS.• Priority will also be given to people who often experience frequent hospitalisations due to their mental illness.• The first three months of the program involves 2-3 contacts per week, thereafter weekly to fortnightly visits for the next 9 months.• The program aims to maintain good physical health and mental health. To assist clients in preventing relapse.
Accora - Child & Youth Support
The program provides individual support to children and young people and their family to address their mental health needs and helping their parents to understand and support better management of their child’s mental health. Accora work with children aged 0 - 18 who are diagnosed mental health concern; are showing early signs and symptoms of a mental health concern; or are at risk of developing a mental health concern.
Accoras offers a variety of programmes in South East Queensland, including a number of support services aimed at preventing future mental health issues and addressing common life barriers.
FMHSS (Family Mental Health Support Service) is a free outreach service for children and young people in South Brisbane and the Gold Coast who are showing signs of mental illness.
The National Psychosocial Support Measure (NPSM) provides free assistance to children aged 7 to 17 who are suffering from mental illness or have a reduced psychosocial capacity.
Attachment and Biobehavioral Catch-up (ABC) For parents of infants aged 6 to 12 months, a parent coaching programme is available. This assistance is provided to eligible Accoras clients in order to help children who have been exposed to stressful situations develop resilience.
ParentsNext is a programme that assists parents with children under the age of six who may be receiving parenting support payments with their education and employment goals.
Youth Employment Support is a vocational support programme for young people aged 12 to 25 years old, based at headspace Inala. Eligibility: support for children and their carers / family aged 0 - 18 who are diagnosed mental health concern; are showing early signs and symptoms of a mental health concern; or are at risk of developing a mental health concern. Intake: Call Accoras on 5679 3300 1/24 Bay Street, Southport QLD 4215
FMHSS (Family Mental Health Support Service) is a free outreach service for children and young people in South Brisbane and the Gold Coast who are showing signs of mental illness.
The National Psychosocial Support Measure (NPSM) provides free assistance to children aged 7 to 17 who are suffering from mental illness or have a reduced psychosocial capacity.
Attachment and Biobehavioral Catch-up (ABC) For parents of infants aged 6 to 12 months, a parent coaching programme is available. This assistance is provided to eligible Accoras clients in order to help children who have been exposed to stressful situations develop resilience.
ParentsNext is a programme that assists parents with children under the age of six who may be receiving parenting support payments with their education and employment goals.
Youth Employment Support is a vocational support programme for young people aged 12 to 25 years old, based at headspace Inala. Eligibility: support for children and their carers / family aged 0 - 18 who are diagnosed mental health concern; are showing early signs and symptoms of a mental health concern; or are at risk of developing a mental health concern. Intake: Call Accoras on 5679 3300 1/24 Bay Street, Southport QLD 4215
Headspace Lives Lived Well
Headspace provides in-person, online and phone services to youth aged 12-25. Services include: Dietitian, Doctor (GP), Work & Study Services, Youth Reference Group, Mental Health Services, Alcohol & Drug Services, Youth Early Psychosis Program and Youth Programs. Eligibility: aged between 12-25.
Intake: Phone 5509 5900
Australian & New Zealand Mental Health Association
Australian & New Zealand Mental Health Association offers a Webinar Series called Mental Health Master Classes to assist people in managing their own mental health better. This is an ideal service for someone who is short on time and would like to improve their mental health in their own time.
Eligibility: These classes are all online and costs a small fee to access.
Phone: 07 5502 2068
Richmond Fellowship Queensland (RFQ)
Richmond Fellowship Queensland (RFQ) is a non-profit organisation that provides psychosocial mental health recovery support in Queensland. RFQ is a community-owned organisation that helps people who are dealing with mental health issues. RFQ programs promote self-confidence, self-discovery, personal growth, and achieving life goals.
RFQ also provide the New NewAccess program. A depression and anxiety early intervention programme for people who are experiencing mild symptoms of depression and/or anxiety. To learn effective ways to manage daily stressors, the person is guided in the use of evidence-based cognitive behavioural therapy.
Supporting people facing mental health challenges and social disadvantage.Southport Hub 10 Mick Veivers Way, SOUTHPORT 07 5591 1750 Palm Beach Hub 1/19 Fifth Avenue, PALM BEACH 07 5587 0600
Centacare Family Relationships Centre
- 07 5527 7211 – CLEAR ISLAND WATERS 07 5556 9900 – ASHMORE Counselling and programs for men, women and children.
- The family and relationship services offer programs for:
- couples preparing for marriage and couples who would like to strengthen their relationship
- parenting, personal and relationship issues
- children and families experiencing divorce and separation issues including grief and loss
- family violence responses and prevention for women, children and men.
- family dispute resolution and mediation
- outreach services available at Southport, Upper Coomera and Beenleigh.
- pre-mediation group information sessions, explaining the process and ways that parents can support children through separation formation and support for families at any stage of their relationship
- child-inclusive consultations with an experienced child practitioner to help parents understand their children’s needs prior to mediation
Change Futures
Palm Beach Neighbourhood Centre 16 Third Avenue, PALM BEACH 07 3857 0847
www.changefutures.org.auNot-for-profit psychology practice working with children (pre-school age and over), adults and families. Referrals accepted through GP with a Mental Health Care Plan and bulk-billing available for Health Care card holders. Can see children at school.
Men & Family Counselling and Consultancy
07 5559 1303 0411 144 519
www.menandfamilycounselling.com.au
Medicare bulk billing and rebates available. Crisis appointments available.
Provided by Simon Santosha, an Accredited Mental Health Social Worker (AMHSW) with more than 20 years of clinical experience working with men and families, provides counselling services. He is a Medicare-certified provider who specialises in working with men and families going through separation, divorce, and co-parenting.
Uniting Care Community – Child, Youth and Family Services
2741 Gold Coast Highway, BROADBEACH 5579 6000
Counselling support provided for families and children suffering crisis or emotional distress. Courses also run for children, men, women, parents and youth.
Family and Relationship Services provide professional services that work with individuals, couples and families to strengthen family relationships and support families going through change, such as: The start of a relationshipThe arrival of a new baby, Problems in a relationship, Separation, Retirement and illness. Services include counselling, family therapy, information and referral, support, education and skills training, outreach and community development. Services are provided for free.
Family and Relationship Services can also provide advice and information about any relationship issue and refer you to other services that can help. For families experiencing separation, they support you to focus on your children’s needs and work with you on the next steps. They also provide family dispute resolution sessions with the other parent or family members to develop agreements for future parenting relationships.
UCC offer interventions and support through the following services:Mediation ServiceFamily Relationship CentresFamily dispute resolutionPost-separation parentingSupporting children after separationChildren’s Contact CentreFamily and Relationship Services
UCC provide information, referral, individual sessions and child consultation sessions free of charge. They also provide a one-hour family dispute resolution session for free. Contact them to discuss the coast of additional sessions.
Services available to all Gold Coast residents.
Federation Hub House (Mental Illness Fellowship)
10 Mick Veivers Way, SOUTHPORT 07 5591 1750
Provides programs to enhance an individual’s independent living skills. Services include food preparation, life skills, budgeting etc. For people over 16 years
Please call (07) 5591 1750.
Please call (07) 5591 1750.
Phone & Online Support
Please click on the topic below to few the following support services:
General Mental Health Support
SANE Australia
SANE Australia provides mental support for those with a mental illness with support, training, and education to help them live a happy and fulfilling life. Call 1800 18 7263 10am-10pm AEST (Mon-Fri)
Provide: *Online Counselling*Phone Support*Peer Support*General Information
MindSpot
MindSpot is a free phone and online service for people who are stressed, worried, anxious, or depressed. It offers online anxiety and depression assessment and treatment. Call 1800 61 44 34 AEST, 8am-8pm (Mon-Fri), 8am-6pm (Sat). Provide: *Online Counselling *General Information
Mental Health Online
Offers free, comprehensive, and effective online services and programs. If you are experiencing mental distress, our services can assist you in understanding and meeting your needs through self-assessment, self-help, and online professional support. Provide:*Online Counselling*General Information *Self Help Programs
NAMI Whatcom - Mental Health Support
NAMI Whatcom provide support groups for any individuals and families living with mental illness. NAMI offers a Family Support Group for family members, parents, caregivers, and friends of individuals struggling with mental illness. Provide:*General Information *Support Groups
This Way Up
Online Cognitive Behaviour Therapy startegies and information for depression, anxiety and stress. Some courses are free, some are paid. This Way Up is provided by clinical psychologists, therapists, clinicians from the Clinical Research Unit for Anxiety and Depression (CRUfAD) at St Vincent's Hospital and the University of New South Wales. Provide:*General Information*Self Help Programs
Relationships Australia
Relationships Australia provides a wide range of services to individuals, families, and communities across Australia. Counseling, mediation, and family dispute resolution, as well as early intervention and post-separation services). Phone: 1300 364 277 Provide:*General Information*Self Help Programs
eCouch
Depression, Anxiety & Worry, Social Anxiety, Divorce & Separation, and Loss & Bereavement are the five programs offered by e-couch. Each program includes an in-depth information module as well as self-help modules with interactive exercises and workbooks that teach evidence-based strategies.
Provide:*Self Help Programs
Be Well Co
Be Well Co provides people with the skills and tools they need to improve their mental health and grow through life's challenges. They provide Be Well Plan, a group-based wellness training program that is tailored to each individual's needs and is available in-person and online. They also provide an iOS and Android app. Provide:*Self Help Programs*Self Help Groups *Self Help Apps
The Black Dog Institute
The Black Dog Institute is a non-profit organisation dedicated to the detection, treatment, and prevention of mood disorders including depression, anxiety, and bipolar disorder. You will get free access to online resources and mobile applications for your mental health and wellness that have been created and successfully tested by clinical trials.
Provide:*Online Counselling*Phone Support*Peer Support*General Info*Self Help Programs*Support Groups
Clinical Research Unit for Anxiety Disorders (CRUfAD)
Delivers treatment by combines clinical and research expertise in the recognition and treatment of the anxiety and depressive disorders. Privide fact sheets, online program and virtual clinic.
Provide:*Online Counselling & Treatment Programs*General Information*Self Help Programs
Find a Psychiatrist Service: Royal Australian & New Zealand College of Psychiatrists
A directory of consultant psychiatrists in private practice in Australia. Phone: 1800 337 448
Moodgym
A Free and confidential online interactive self-help book which helps you to learn and practise skills to manage mild or moderate depression. Based on cognitive behavioural therapy (CBT) principals. Access anytime and complete at your own pace. Provide:*Self Help Programs
Centre for Clinical Interventions
Provides free self help resources on a number of mental health topics. For each topic they provide a brief information sheets and a series of worksheets. Topics include: Anxiety, Assertiveness, Appearance Concerns, Bipolar, Body Dysmorphia, Depression, Disordered Eating, Health Anxiety, Panic, Perfectionism, Procrastination, Self-Compassion, Self-Esteem, Sleep, Social Anxiety, Tolerating Distress and Worry and Rumination.
Provide: *General Information *Self Help Resources
Find a Psychologist Service: Australian Psychological Society
The Find a Psychologist service provides online, phone, and email referrals to those seeking the advice and assistance of a qualified APS psychologist. Phone: 1800 333 497
Wellways
Wellways provides a wide range of individually tailored services to people suffering from mental illness or disability, as well as their families, friends, and caregivers. There is both online information and a helpline. Call 1300 111 400 Provide: *Phone Support *General Information
Mental Illness Fellowship
Mental Illness Fellowship (MIFA) is a non-government organisation providing services for people living with a mental illness and their carer’s and families. MIFA provide support, education, advocacy and respite for those with a mental health concern, carers and families and friends. All programs are delivered with the input and participation of people who themselves live with or are affected by mental health conditions.
Provide: *General Information
Mental Health Compass
Mental Health Compass is an online tool that assists consumers and caregivers in navigating Victoria's mental health services system. Compass was created with the help of mental health consumers and caregivers who believe that informed participation in treatment and supported recovery can lead to better outcomes in less time. Great information on mental illness support and support services. Topics include Mental Health information, support & services, Where to go & who to see for support, Mental health diagnosis, Treatment Types & Costs, Looking after yourself, How can I be more active in my recovery, Your Mental Health Rights, Youth Mental Health, Aged Mental Health (65+), Family and Carers, Trauma and Abuse, Social Services information, support & services, Alcohol and Other Drugs, Family Violence, Gambling, Bullying, Chronic Pain & Mental Health.
Provide: *General Information
Anxiety & Depression Support Services
The Anxiety Recovery Centre Victoria
A specialist mental health organization that provides people and families living with anxiety disorders with support, recovery, and educational services. Large selection of online resources.
Provide: *General Information*Self Help Programs *Support Groups
Social Anxiety Australia
This website provides information about social anxiety disorder, treatment options, psychologists who treat social anxiety in Australia, group therapy and workshops, support groups, articles, resources, and links to other websites. Provide: *General Information
eGrow
Weekly depression and anxiety-related support group meetings. You can join a group and participate in the Grow Program from the comfort of your own your house. Programs are based on lived experience through peer to peer support. Provide: *Peer Support*Support Groups
Anxiety Network Australia
The Anxiety Network focuses on three of the major anxiety disorders: panic disorder, generalized anxiety disorder, and social anxiety disorder. Anxiety disorders information, related programs, workshops, and courses, and stories from people who have these disorders. Provide: *General Information*Self Help Programs
Reconnexion
Treatment, support and information about benzodiazepine dependency and withdrawal, anxiety, insomnia and depression. Online resources as well as telephone support line. Provide information for individuals as well as family members. Monday to Friday 9:00 -5:00. Call: 1300 273 266
Provide: *General Information * Phone Support Line
BluePages
BluePages provides information on depression treatments based on the most recent scientific evidence. It also provides depression and anxiety screening tests, as well as links to other useful resources.
Provide: *General Information
Depressionet
dNET provides a comprehensive resource for information, assistance in locating professionals, treatments, and tools, as well as peer support on our forums, throughout Australia.
Provide: *General Information*Online Forum
Bipolar Support
Even Keel
EVEN KEEL is a WA-based organization that provides informal and friendly peer-led mental health support groups throughout the Perth metropolitan area. It has a lot of information about bipolar disorder and offers online support groups. Provide: *General Information*Support Groups
Bipolar Australia
Bipolar Australia is the national organisation for everyone affected by bipolar disorder, including people with the disorder, caregivers, friends, and professionals. This website provides information as well as online support groups. Provide: *General Information
Grief and Loss Support Services
Australian Centre for Grief and Bereavement
The Australian Centre for Grief and Bereavement (ACGB) is Australia's leading provider of grief and bereavement education and support to bereaved and grieving people. They provide online resources, support groups, and counseling. Provide: *Education*Online Counselling*Phone Support*General Information
Griefline
Griefline is a free national helpline that provides confidential phone counselling seven days a week, 365 days a year. We provide early intervention and prevention of mental health issues that may exacerbate a person's grief and loss experience. In addition to our helpline, the Griefline website contains practical information, tools, and resources, as well as moderated forums, to assist you in understanding and navigating your grief and loss experience. Provide: *Phone Counselling*Phone Support*General Information*Support Groups
The Compassionate Friends
The Compassionate Friends Victoria (TCFV) is dedicated to assisting bereaved parents, siblings, and grandparents in the event of a child's death – of any age or from any cause. Offer online resources and videos. Provide: *Online Counselling*Phone Support*General Information
Stillbirth and Neonatal Death Support
Stillbirth and Neonatal Death Support (SANDS) offer support groups, peer support, online chat service, information and 24-hour telephone support for families requiring miscarriage, stillbirth and neonatal death support. 24/7 Phone Support: 1300 308 307
Provide: *Online Counselling*Phone Support*General Information*Support Groups
Good Grief
Programs, training and resources for children, young people and adults challenged by loss and change.
Provide: *General Information
Grieflink
GriefLink provides information for people who are dealing with the grief caused by the death of someone close to them, and for those who are supporting them. GriefLink can assist you in locating information about various grief experiences, the feelings and reactions you or those you care for may be experiencing, and things that can help. Online information only. Provide: *General Information
The National Centre for Childhood Grief
The National Centre for Childhood Grief (NCCG) is dedicated to helping bereaved children and their families rebuild their lives, by teaching them how to live with their grief.
Provide: *Online Counselling*Phone Support*General Information
Support After Suicide
Provide a range of services and programs to support people who have been bereaved by suicide including counselling and group support. Provide: *Online Peer Support*General Information
Parents Health Support
PANDA
PANDA (Perinatal Anxiety and Depression Australia) operates a national information, counselling, and referral service staffed by qualified volunteers, licenced counsellors, and supervising staff. Call 1300 726 306 9am-7:30pm AEST (Mon-Fri). Provide: *Phone Support*General Information
Karitane
Parenting children information, including a section on managing postnatal depression, as well as information on support services for new parents. Careline 1300 227 464 Provide: *General Information*Phone support
Suicide Support Services
Support After Suicide
Information and resources for people bereaved by suicide as well as for professionals who are providing support including GPs and schools. Provide: *General Information
Roses in the Ocean
Offers information and support from people who have lived experience. The extensive collection of online resources was created to inform, inspire, educate, and support people who have had a suicide experience, as well as the suicide prevention community, workplaces, and the general public.
Provide: *Peer Support*General Information
Mental Health Compass
Crisis support and Suicide & Self-Harm Prevention. Offers information on Immediate Help, Recognising suicide warning signs, Develop a Crisis Plan, Non Suicidal Self Injury (Self-Harm), Helpful links.
Provide: *General Information
QPR Question Persuade and Refer
QPR Question Persuade and Refer - free on-line suicide prevetion training course. The Australian Capital Territory government has launched a free online course to help people who suspect someone they know is suicidal. This program is for anyone over the age of 18 who wants to learn more about the warning signs and behaviors that can lead to someone committing suicide. It includes instruction on how to ask someone if they are considering suicide, how to have a conversation with someone who may be suicidal, and how to get professional help for someone who is suicidal.
Provide: *General Information*Education
Young People Support Services
Brave
BRAVE is a fun, easy-to-use, evidence-based programme for kids and teens who want to learn how to manage stress and anxiety while also improving their mood. It also includes resources for parents. BRAVE is based on more than 20 years of experience in CBT and was developed by international specialists in youth anxiety and depression.
Provide: *Online Self Help Course*General Information
Each session takes between 20 to 60 minutes to complete.
Free and available to all Australians
COPMI Kids and young people
Children of Parents with a Mental Illness (COPMI). Promote better outcomes for children and families where a parent experiences mental illness. Online information for children, parents and grandparents.
Provide: *General Information
Extensive range of resources for families and parents
Free to download and view
ReachOut
ReachOut.com is an online service for young people that provides information, support, and resources about mental health issues, as well as tools to help them build resilience, improve coping skills, and seek help.
Reachout also offers a wide list op professionally-reviewed mobile apps and tools to help young poeple look after their health and wellbeing.
Provide: *General Information *Peer support groups
Headspace
H20 Broadwater, 1/2 Nind St, Southport QLD 4215 Phone: (07) 5509 5900
Helps young people aged 12 to 25 years who are going through a hard time and would like someone to talk to for advice, support and information regarding there health, mental health or substance use. Visits are free and confidential. Services are provided online, by email, by phone or in person with qualified staff. It’s free, confidential and can be anonymous. Provide: * Face to face counselling *General Information *Phone support *Online counselling *Groups
Helps young people aged 12 to 25 years who are going through a hard time and would like someone to talk to for advice, support and information regarding there health, mental health or substance use. Visits are free and confidential. Services are provided online, by email, by phone or in person with qualified staff. It’s free, confidential and can be anonymous. Provide: * Face to face counselling *General Information *Phone support *Online counselling *Groups
eheadspace
Young people aged 12 to 25 and their families can access eheadspace for mental health and wellbeing resources, information, and services. Call 1800 650 890 9am-1am 7 days a week.Can be phone support, online or group chat.
Provide: *Phone support *Online counselling *Groups chat
Child and Youth HealthHeadspace
Information and guidance on how to care for children's and young people's mental health. This website is for children, teenagers, their families, and friends, and it contains information on bullying, stress, problem solving, and friendship.
Provide: *General Information
Stymie
Stymie is a secure online messaging service. Anyone in your community who may have witnessed or experienced harm or trauma can report it anonymously. When the notification is sent, designated recipients within your organization receive it and respond in accordance with your wellbeing framework.
Supporting evidence, such as screenshots of harmful, threatening, or harassing social media messages or content, can also be uploaded. Stymie is used to report suicidal ideation, self-harm, sexual assault, bullying, family violence, and illegal activity.
Stymie helps schools overcome the bystander effect by allowing students to safely and anonymously report incidents of harm. Notifications are sent to schools via email, and they are handled according to their existing wellbeing framework. The notifications are encrypted and sent directly to the school, so Stymie does not receive or store them.
Stymie alerts are being sent to schools across the country about bullying, illegal activity, depression, anxiety, family violence, self-harm, planned fights, and other hidden behaviors. Provide: *Online reporting system *General Information
Stymie alerts are being sent to schools across the country about bullying, illegal activity, depression, anxiety, family violence, self-harm, planned fights, and other hidden behaviors. Provide: *Online reporting system *General Information
Bullying No Way
Bullying. No Way! is a dependable government resource for creating safe and supportive learning environments. Providing evidence-based resources and activities to communities for a proactive approach to bullying education and prevention.
Has a fantastic video about bullying. Video available in child and youth section.
Provide: *General Information
LGBTIQ+ Support Services
National LGBTI Health Alliance
Provides health-related programs, services and research focused on lesbian, gay, bisexual, transgender, and intersex people (LGBTI) and other sexuality, gender, and bodily diverse people and communities. Supporting people and communities throughout Australia and the world to be free from stigma and discrimination.
Provide: *General Information *Peer support
QLife
Provides early intervention, peer-supported telephone and web-based services to people of all ages, across the full spectrum of people's bodies, genders, relationships, sexualities, and lived experiences across Australia. Provide a Webchat service as well as support line, 3pm till 12pm everyday. Call 1800 184 527
Provide: *General Information *Webcat *Support Line
ACON
Provides LGBTI people, including those living with HIV, with a variety of counselling and care coordination programs. Provides great information on a range of topics online.
Provide: *General Information *Counselling
Specialist Support services
Butterfly Foundation's National Helpline - Eating Disorders
The National Helpline is a free, confidential service that offers information, counselling, and treatment referrals to people suffering from eating disorders, body image problems, and other related issues.Call 1800 33 4673, 8am-midnight AEST / 7 days a week.
Provide: *General Information *Webcat *Support Line *Email support
Blue Knot Foundation Helpline - Trauma
provides help, information, support or referral for adult survivors of childhood trauma and abuse, their partners, family and friends and health professionals.Call 1300 657 380, 9am-5pm AEST / 7 days a week.
Provide: *General Information *Support Line *Training
Open Arms — Veterans and Families Counselling
Provides 24/7 free and confidential, nationwide counselling and support for war and service-related mental health conditions, such as post-traumatic stress disorder (PTSD), anxiety, depression, sleep disturbance and anger.
Call 1800 011 046.
Provide: *General Information *Support Line
Multicultural Support Services
Embrace Multicultural Mental Health
Embrace Multicultural Mental Health provides a national focus on mental health and suicide prevention for people from culturally and linguistically diverse (CALD) backgrounds. It provides mental health services and multicultural communities access to resources, services and information in a culturally accessible format. There is information available in a variety of languages.
Provide: *General Information