Domestic & Family Violence Services
1800 811 811
Safe Haven Community - DFV Accomodation Support
This brief respite is used by Safe Haven Community to assist our Guests in finding longer-term, better-suited housing so that they can live independently and move on with their lives.
How does it work? Safe Haven Community makes use of a secure online database of private Safe Haven Community homes located throughout Australia. The preferences and availability of accommodation providers are listed in their profiles. Guests can request a safe place to stay by calling Safe Haven Community directly or through an approved Referral Agency. To determine suitability for a community placement, the Service Delivery team conducts an in-depth risk and needs assessment with the Guest.
Guests will be matched with an available Accommodation provider if it is appropriate. The Accommodation Agreements and house rules are then created and distributed by the Safe Haven Community. Safe Haven Community will begin the placement as soon as the agreement is reached, and will continue to support the guest and the accommodation provider throughout their stay. Case Managers are present throughout the stay to ensure that everyone is safe and happy, and that the relationship is functioning properly. Eligibility CriteriaSafe Haven Community assist women and their children who are;* at risk of or currently experiencing domestic or family abuse or;* at risk of, or currently experiencing homelessness due to domestic violence* 25 Years or above and their children* confirmed to be low risk by a qualified risk assessment worker Duration: 4 Weeks Intake Process: A Case Worker from Safe Haven Community will conduct an initial risk assessment. If the staff determines that providing a Safe Haven Community placement will not put you or any of the Accommodation Providers in danger, they will assist you in finding a community placement.
To be eligible for Safe Haven Community support you must be able to answer YES to the following questions: I am in an abusive relationship but there is no physical violence currentlyI am not homeless, but I don’t want to stay where I am any longer and I have nowhere else to goI have been turned away from DV or Homelessness help-lines because I don’t fit their criteria
For support please call 1800 042 836 Please see the Safe Haven Video beloew to see the experience of a Community Guest. For more information please visit Safe Haven Community
Victims Counselling Support Service
The main focus of the Victims Counselling and Support Service is to assist you if you have been personally affected by crime to manage the situation as best you can and provide you with resources to assist you to resume your life.The service involves talking with a counsellor about any difficulties you are experiencing or any support you may require.
Please call 1300 139 703, 24 hour appointment making, information & telephone referrals. All queensland residents are elligible for support who have been personally affected by crime, either directly or indirectly.
Centrelink Crisis Payment
Domestic Violence 24 Hour Counselling 1800 811 811 or 1300 656 800 24 hour helpline.
Sexual Assault Helpline 1800 010 120 7:30am to midnight, 7 days per week.
Family Relationship Advice Line 1800 050 321 Information, advice and referral pathways.
Violence Against Women Australia Says NO 24 Hour Helpline 1800 200 526 Information and advice.
Woman’s Legal Service 1800 957 957 Monday – Friday: 9am – 3pm. Information and appointments for women throughout Queensland seeking legal advice in relation to family law and domestic violence matters.
Help Me – Personal Safety App
Pressing the ‘PUSH FOR HELP’ button sounds a foghorn-like alarm, and sends a text message to two emergency contacts. If location permissions are enabled the Global Positioning System (GPS) coordinates will be included in the text.
The ‘Notes’ page assists the user to capture details of suspicious vehicles such as vehicle registration, make, colour, shape, and the number and gender of occupants. The ‘Notes’ page provides options to send the note to emergency contacts or to save the note for later.
The ‘Help Numbers’ page lists links to emergency services nationwide, such as triple ‘000’, Crime Stoppers, Kids Helpline, Lifeline and National Missing Persons.
Despite not being specifically targeted at clients of domestic, family, and sexual violence support services, the app is frequently recommended to and used by them.The app's design is user-friendly because it was created for children, making it accessible to a wide range of people.It's easy to set up the two reliable emergency contact numbers.When you press the ‘PUSH FOR HELP' button, a text message with the message “HELP ME!” is sent to your emergency contacts. (username) IS IN DANGER”.If location permissions are enabled, pressing the ‘PUSH FOR HELP' button generates a Google Maps Uniform Resource Locator (URL) link that captures the phone's current location and sends it with the text message. The URL contains no identifying information and is only activated when the recipient clicks on it to display the user's location on a map.
Daisy - Services Information App
Leelou – Personal Safety App
- A personal safety ‘call for help’ app which connects the user with up to five (5) trusted contacts. When the emergency Leelou SOS button is activated, the trusted contacts will receive a sound alert to their device within 15 seconds containing the GPS location of where the alert was activated, as well as streamed/recorded audio from the user’s device. How does it work?
- In under 15-seconds, Leelou Guardians receive;
- GPS location of where distressed friend is
- Recorded and streamed audio of the emergency
- Simple, unique and real-to-life interactive dashboard.
- Silent override provides certainty of alert
- PLEASE NOTE this app does not contact emergency services, only the allocated contacts.