Gold Coast Support Services
Headspace
H20 Broadwater, 1/2 Nind St, Southport QLD 4215 Phone: (07) 5509 5900
Helps young people aged 12 to 25 years who are going through a hard time and would like someone to talk to for advice, support and information regarding there health, mental health or substance use. Visits are free and confidential. Services are provided online, by email, by phone or in person with qualified staff.
It’s free, confidential and can be anonymous.
Provide: * Face to face counselling *General Information *Phone support *Online counselling *Groups
eheadspace
Young people aged 12 to 25 and their families can access eheadspace for mental health and wellbeing resources, information, and services. Call 1800 650 890 9am-1am 7 days a week.
Can be phone support, online or group chat.
Provide: *Phone support *Online counselling *Groups chat
Accora
Accora program provides individual support to children and young people and their family to address their mental health needs and helping their parents to understand and support better management of their child’s mental health. Accora work with children aged 0 - 18 who are diagnosed mental health concern; are showing early signs and symptoms of a mental health concern; or are at risk of developing a mental health concern.
Gold Coast Office location: 1/24 Bay Street, Southport QLD 4215Phone: 07 5679 3300 / Fax: 07 3274 1930 Email: Fmhss_gc@accoras.org.au Accora Programs: Family Mental Health Support Service (FMHSS) Free outreach support for children and young people showing early signs of mental health concerns.
Attachment and Biobehavioral Catch-up (ABC) A parent coaching program for parents with infants aged between 6 and 12 months. This support is offered to suitable Accoras clients, aiming to build resilience in infants who may have experienced stressful times. Provide: * Face to face counselling *General Information*Education
Gold Coast Office location: 1/24 Bay Street, Southport QLD 4215Phone: 07 5679 3300 / Fax: 07 3274 1930 Email: Fmhss_gc@accoras.org.au Accora Programs: Family Mental Health Support Service (FMHSS) Free outreach support for children and young people showing early signs of mental health concerns.
Attachment and Biobehavioral Catch-up (ABC) A parent coaching program for parents with infants aged between 6 and 12 months. This support is offered to suitable Accoras clients, aiming to build resilience in infants who may have experienced stressful times. Provide: * Face to face counselling *General Information*Education
Access Child and Youth Mental Health
The Child and Youth Mental Health Access team is a community-based service for children and young people aged 0 to 18 years old and their families and carers who are experiencing severe and complex psychological, emotional, and/or behavioural problems in the Gold Coast region.
Self-referrals, family referrals, doctor's referral, a school teacher's referral, or any other professional's referral can all be made to the CYMHS Access Service between 8.30 a.m. and 5 p.m.
This intake process may lead to a more in-depth face-to-face evaluation of the individual or a facilitated referral to alternative specialised services. Please call 1300 642 255 Provide: * Face to face counselling *General Information
Self-referrals, family referrals, doctor's referral, a school teacher's referral, or any other professional's referral can all be made to the CYMHS Access Service between 8.30 a.m. and 5 p.m.
This intake process may lead to a more in-depth face-to-face evaluation of the individual or a facilitated referral to alternative specialised services. Please call 1300 642 255 Provide: * Face to face counselling *General Information
Act for Kids
Please call your nearest centre for additional information.
Labrador: 31 Olsen Avenue, Labrador, Queensland, AustraliaPhone: (07) 5656 8600
Varsity Lakes: 1-3 Casua Drive, Varsity Lakes QLD 4227Phone: (07) 5508 3800
Family and Child Connect (FaCC) ProgramFamily and Child Connect offers information, advice and referral pathway options for families with children aged 0-18 years of age. Catchment area is Ormeau to Coolangatta. This is a short term program that links families with the rellevant support services needed.
Act for Kids – Intensive Family Support (IFS)Intensive Family Support is a program for families with children aged 0-18 years who are experiencing multiple and complex needs. Case management service. Catchment area is Ormeau to Coolangatta.
Act for Kids – SafeCareIn-home parent education program for children 0-5 years delivered over several months focusing on Parent-Child interactions, Health and Safety. Phone for referral process. Provide: * Face to face counselling *General Information *Education
Act for Kids – Intensive Family Support (IFS)Intensive Family Support is a program for families with children aged 0-18 years who are experiencing multiple and complex needs. Case management service. Catchment area is Ormeau to Coolangatta.
Act for Kids – SafeCareIn-home parent education program for children 0-5 years delivered over several months focusing on Parent-Child interactions, Health and Safety. Phone for referral process. Provide: * Face to face counselling *General Information *Education
Bravehearts
Counselling for children and young people suffering from child sexual assault up to 17 years.
Free support for non-offending family members, friends or carers.
Offering face to face counselling and EHealth.
Please call 1800 272 831 for support.
Provide: * Face to face counselling *General Information *Phone support *Online counselling
The Benevolent Society
Coomera Springs: Early Years Centre, Coomera Springs State School, Old Coach Road, Upper Coomera QLD Labrador: 57 Billington St, Labrador QLD 4213
Coolangatta: 35, Miles Street, Coolangatta
Nerang:
The Benevolent Society provides support to parents and families to raise children in safe and loving environments.
Programs include:- Child and Youth Behaviour Support- Family & Parenting Information and Referral- Parent Coaching- Intensive Case Management provides a range of family support services to help make families safer and make positive changes in their lives.- Early Years Centres provide free services that range from infant health checks and supported playgroups to immunisation clinics and parenting classes. Childrens groups include: Kinder music, Sing, Move & Play, Infant Massage, Grow With Me, Pram Push and Sensory Playgroups. - Parenting programs include: Circle of Security, Incredible Years, Triple P and 123 magic. New Enquiries please call 1800 236 762 Provide: * Face to face counselling *General Information *Groups
Programs include:- Child and Youth Behaviour Support- Family & Parenting Information and Referral- Parent Coaching- Intensive Case Management provides a range of family support services to help make families safer and make positive changes in their lives.- Early Years Centres provide free services that range from infant health checks and supported playgroups to immunisation clinics and parenting classes. Childrens groups include: Kinder music, Sing, Move & Play, Infant Massage, Grow With Me, Pram Push and Sensory Playgroups. - Parenting programs include: Circle of Security, Incredible Years, Triple P and 123 magic. New Enquiries please call 1800 236 762 Provide: * Face to face counselling *General Information *Groups
Child and Youth Mental Health Service - Continuing Care Team
The Child and Youth Mental Health Service (CYMHS – pronounces KIMS) is a free, confidential and voluntary service provided by Gold Coast Health. The service is available to children and young people from birth to 25 old and their families and carers who are experiencing severe and complex psychological, emotional, and/or behavioural problems
TheCYMHS team is experienced in understanding and working with the emotional and behavioural problems facing children, young people and their families.
Provide: * Face to face counselling
Child Youth and Family Health
Free preventative community health services for families. Services include:
Coomera Springs Child Health Coomera Springs State School CampusOld Coach Road, Coomera Springs, QLD (07) 5687 9183
Upper Coomera Child Health 1 Brygon Creek Dr, Upper Coomera, QLD (07) 5687 9183
Helensvale Community Health, 105 Lindfield Rd, Helensvale, QLD (07) 5687 9183 Nerang Child Health 40 Martin St, Nerang QLD (07) 5687 9183
Labrador Child Health 130 Gold Coast Hwy, Labrador, QLD (07) 5687 9183
Robina Health Precinct Level 3/ 2 Campus Crescent Robina, QLD (07) 5687 9183
Palm Beach Child Health 9 Fifth Ave, Palm Beach QLD (07) 5687 9183
- Baby clinics - health advice for infants from birth to four years
- Home Visiting - by referral
- Breastfeeding Clinic - practical assistance
- Day Stay Centres - where a longer period of one-to-one time with a health professional is required
- Parent Education Groups - an informal setting to discuss health issues, guest speakers attend
- Open Clinics - weigh and monitor infant progress between routine clinic visits
Coomera Springs Child Health Coomera Springs State School CampusOld Coach Road, Coomera Springs, QLD (07) 5687 9183
Upper Coomera Child Health 1 Brygon Creek Dr, Upper Coomera, QLD (07) 5687 9183
Helensvale Community Health, 105 Lindfield Rd, Helensvale, QLD (07) 5687 9183 Nerang Child Health 40 Martin St, Nerang QLD (07) 5687 9183
Labrador Child Health 130 Gold Coast Hwy, Labrador, QLD (07) 5687 9183
Robina Health Precinct Level 3/ 2 Campus Crescent Robina, QLD (07) 5687 9183
Palm Beach Child Health 9 Fifth Ave, Palm Beach QLD (07) 5687 9183
Compassion Services – Compassion 4 Kids
Please call 07 5529 7255
Locations: 7/9 Sir John Overall Drive, Helensvale Gold Coast Christian Family Church, 120 Mudgeeraba Rd, Mudgeeraba QLD 4213
Counselling and Psychological services. Mental Health Care Plan and bulk billing options available.
Provide: * Face to face counselling
Fabic Behaviour Specialists
Fabic Behaviour Specialists (Functional Assessment & Behaviour Interventions Centre)
Supporting children, young people and adults with challenging behaviours.
Shop 34 Worongary Shops 1 Mudgeeraba Road, WORONGARY 07 5530 5099 (Ph) 0412 615 798 (Mob) Provide: * Face to face counselling *General Information *Training
Supporting children, young people and adults with challenging behaviours.
Shop 34 Worongary Shops 1 Mudgeeraba Road, WORONGARY 07 5530 5099 (Ph) 0412 615 798 (Mob) Provide: * Face to face counselling *General Information *Training
Griffith University Psychology Clinic
Please call 1800 188 295
Parent-Child Interaction Therapy (PCIT) provided by Griffith University Psychology Clinic Gold Coast for parents of 2.5–6 year olds who display disruptive and challenging behaviours. Free program.
Regulating Overload and Rage (ROAR) providing you and your child with emotion regulation strategies and practical solutions to situations that lead to rage.
Recognising Emotions and Establishing Friendships (REEF) helping 5–7 and 8–12 year olds develop social skills and nurture friendships.
Stand Up Speak Out (SUSO) helping 12–17 year olds with anxiety by teaching ways to manage feelings, thought and behaviours in social settings.
OCD busters helping 7–18 year olds manage obsessions and compulsions, providing strategies to calm their thoughts.
Mindfulness for Parents teaching you practical ways to manage emotional distress and apply positive changes in stressful situations.
Provide: * Face to face counselling *General Information *Groups
Infant-Parent Counselling and Consultancy Service - Helen Baker
Please call 0402 226 106 or 07 5534 9082
Assessment and Therapy for families and infants (0- 3 years). Support with improving parent/child interactions, building positive attachment and relationships between parents and children, sleep problems and parenting support. Infant-Parent Counseling focuses on the needs of both parents and their babies and toddlers, as well as the importance of their developing relationship. The emphasis is on improving both parents and their babies and toddlers emotional health, as well as working towards positive relationships. In-home counselling service.
Assessment and Therapy for families and infants (0- 3 years). Support with improving parent/child interactions, building positive attachment and relationships between parents and children, sleep problems and parenting support. Infant-Parent Counseling focuses on the needs of both parents and their babies and toddlers, as well as the importance of their developing relationship. The emphasis is on improving both parents and their babies and toddlers emotional health, as well as working towards positive relationships. In-home counselling service.
Family Relationship Centres - Centacare
A Family Relationship Centre can assist you by providing information on family relationships from forming new relationships to overcoming relationship difficulties to dealing with separation.
Programs for:
- - couples preparing for marriage and couples who would like to strengthen their relationship
- - parenting, personal and relationship issues
- - children and families experiencing divorce and separation issues including grief and loss
- - family violence responses and prevention for women, children and men.
Gold Coast Project for Homeless Youth
- www.homelessyouth.com.au
- Admin: 07 5591 3746 – Mon to Fri 8:30am to 4:30pm
- The Gold Coast Project for Homeless Youth offers several services including:
- Advice and Referral to young people
- Immediate Accommodation: Lawson & Bill Hoyer Houses, 16-18 years (14 beds)
- Transitional (Medium-Term) Housing: Bannister House & Jessica Dunne Lodge, 16-19 years (12 beds)
- Semi-Supported Transitional housing through our STAY Units for young people 16 to 25 years (8 beds)
- Mobile support service for young people 16-25 years at risk of homelessness. Mobile Support: 5537 6090 – Mon to Fri 7:00am to 7:00pm
- Support to secure and sustain a tenancy for for young people 16 to 25 years
- Transition to Tertiary Education (TTE) Program for 18 to 25 years
- The Tenancy and Support Team young people reach independence. The program offers a range of support services for young people to secure and sustain stable accommodation. Features of the program include: Supporting young people to establish and sustain housing, Providing activities and programs for developing life skills and building capacity for independent living, Assistance with budgeting and debt management
Youth Housing:Referrals are taken 7 days week, 7am-8pmCall 5591 3746 and press 1 for referrals or email referrals@homelessyouth.com.au
To discuss how The Gold Coast Project for Homeless Youth can assist you please call 07 5591 3746 Provide: * Face to face counselling *General Information *Phone support *Groups
Gold Coast Youth Service
15 Oak Avenue, MIAMI 07 5572 0400
Services provided include:
- Housing & Support Program (HASP)
- Open Access (OA) - The Miami Service Hub also provides access to facilities such as a bathroom, kitchen, laundry and computer. Facilities can be accessed Monday to Friday 9am to 3pm.
- YASS provides practical support that is free and confidential for young people aged 12- 21 yrs who identify as needing support with: Family relationships or connecting with community/support networks. School, education, training/employment. Being at risk of harm or homelessness.
- Youth Accommodation Program- YAP is an externally supported transitional housing program for young people aged 16 to 21 years, & young families aged 16 to 25 years, who are homeless or at risk of homelessness.
- Emergency relief assistance for young people (up to 25 years).
Mindhack Effective Psychology
Shop 6, 15 Welch Street, SOUTHPORT 07 5591 5976
Dr Susan Rowe works with children who have experienced trauma. Also provides family therapy and parenting skills support. Provide: * Face to face counselling
Dr Susan Rowe works with children who have experienced trauma. Also provides family therapy and parenting skills support. Provide: * Face to face counselling
Ohana for Youth
Providing programmes to assist young people in making the transition from school to training and employment. Currently delivering Transition to Work under the Gen-Z Employment brand – an employment service for young people aged 15 to 21 years old that provides intensive pre-employment support to improve work readiness and assist young people in finding work (including apprenticeships/traineeships) or education. Mentoring opportunities are also available through the service, Arcadia College, The Spot, and local high schools.
2474 Gold Coast Highway, MERMAID BEACH
Please call 07 5655 1850 for further information.
Provide: *General Information *Self Help Programs *Mentoring
Practical Behaviour Solutions
Please call 1800 826 878
A mobile service for single parents/couples/ carers & professionals/organisations caring for someone expressing challenging behaviours aged 2.5 years and up. This service is also for individuals aged 15 and up experiencing problems as a result of an Autism Spectrum Disorder.
Bulk-billing available where possible.
Provide: *In home counselling
Wesley Kids Mental Health Services
Wesley Kids is a child and family mental health service, where children and their families can access support and understanding in a safe and friendly environment. Support for children up to 12 years of age and their families.
- one on one counselling and play therapy for children aged 3 - 12 years- family therapy- group programs for children and parents- school workshops and small group programs for students and parents.
Group programs:
Grief and Loss group, eight week program for children aged 6 - 11 years who have experienced significant loss or change in their lives. This program draws on the latest evidence to deliver age appropriate grief and loss support to children and their families.
Tuning Into Kids parenting group, for parents of primary school aged children is a six week emotion coaching program. Parents can use emotion coaching to support their children to regulate emotions and manage stressful events.
Creative Arts group, is a four week program offering drumming, clay work, circus skills and more, children and their families are guided to use the joyful medium of arts to explore themselves, learn skills and build resilience and wellbeing. This is play-based learning for emotional wellbeing. For more information please call 5625 1901 . Provide: * Face to face counselling *Groups
Tuning Into Kids parenting group, for parents of primary school aged children is a six week emotion coaching program. Parents can use emotion coaching to support their children to regulate emotions and manage stressful events.
Creative Arts group, is a four week program offering drumming, clay work, circus skills and more, children and their families are guided to use the joyful medium of arts to explore themselves, learn skills and build resilience and wellbeing. This is play-based learning for emotional wellbeing. For more information please call 5625 1901 . Provide: * Face to face counselling *Groups
Uniting Care Community – Child, Youth and Family Services
2741 Gold Coast Highway, Broadbeach
Counselling support provided for families and children suffering crisis or emotional distress. Courses also run for children, men, women, parents and youth. Pathways to Grow. Please call 5579 6000 Provide: * Face to face counselling
Counselling support provided for families and children suffering crisis or emotional distress. Courses also run for children, men, women, parents and youth. Pathways to Grow. Please call 5579 6000 Provide: * Face to face counselling
St. Vinsent de Paul - Child & Family Services
Family Services provide practical assistance, and counselling support to make positive changes.
Child, Family, individual, couple counselling services.
Please call 3807 6623
Provide: * Face to face counselling *General Information
YHES House
YHES House is a safe, youth-friendly community hub that provides a non-judgemental space where young people are welcomed, listened to, and respected. Age range aged 8 - 21years.
YHES House can help you if you:Are homeless or at risk of becoming homelessAre struggling with life and need someone to talk toAre having issues with drugs and alcoholHave questions about sex and sexualityAre pregnant and need supportAre having relationship problemsAre a young parent looking for social and parenting supportNeed health adviceNeed a safe place to stop in, have a shower, do some laundry and use the InternetNeed a referral and advocacy
Drop In: Mondays and Thursdays 9am – 4pm for young people aged 8 - 21years
Access to Centrelink on Thursday mornings from 10am - 1pm.
Access to Health professional on Thursday mornings from 9:30am – 12pm a specialised drug and alcohol health worker is available to provide individual health education/counselling for young people aged 12 – 25 years. No referral is required and unlimited sessions are available.
YHES House also offers Young Parents Program for young parents aged 12 - 25 years and a New Parents Support Group. 161 Scarborough Street, Southport QLD 4215. For more information please call: 5528 5333 Provide: * Face to face counselling *General Information *Phone support *Groups
Access to Centrelink on Thursday mornings from 10am - 1pm.
Access to Health professional on Thursday mornings from 9:30am – 12pm a specialised drug and alcohol health worker is available to provide individual health education/counselling for young people aged 12 – 25 years. No referral is required and unlimited sessions are available.
YHES House also offers Young Parents Program for young parents aged 12 - 25 years and a New Parents Support Group. 161 Scarborough Street, Southport QLD 4215. For more information please call: 5528 5333 Provide: * Face to face counselling *General Information *Phone support *Groups
The Rainbow House - Children's Grief Education & Support
The Rainbow House is the children’s educational division of the Rev. Dr Ian Mavor Foundation. They provide grief education and support for children aged 7 to 11. They offer specialised programs and resources that support children through education, enhancing their well-being and providing a supportive community to assist healing and growth.
What does the rainbow house offer? They offer an onsite Children’s Club, an @Home Program that can be accessed online by purchasing a membership. They also offer a range of free online resources. Children’s Club - provides support, education and community for children aged 7 to 11 dealing with grief and loss. Provided offer 5 small group sessions, program held onsite over 5 weeks with intakes each school term. Free Service. Parents and Caregivers are welcome to take part in our concurrent Parent’s Club, led by Deirdre Hanna. This peer-based, group support aims to help parents and caregivers address their own grief, while educating them on how to provide support for their child through the family’s grief journey. The Rainbow House can be contacted on 0412 455 176 Provide: * Face to face counselling *General Information *Groups
What does the rainbow house offer? They offer an onsite Children’s Club, an @Home Program that can be accessed online by purchasing a membership. They also offer a range of free online resources. Children’s Club - provides support, education and community for children aged 7 to 11 dealing with grief and loss. Provided offer 5 small group sessions, program held onsite over 5 weeks with intakes each school term. Free Service. Parents and Caregivers are welcome to take part in our concurrent Parent’s Club, led by Deirdre Hanna. This peer-based, group support aims to help parents and caregivers address their own grief, while educating them on how to provide support for their child through the family’s grief journey. The Rainbow House can be contacted on 0412 455 176 Provide: * Face to face counselling *General Information *Groups
Online Support Services
Young People Support Services
Brave
BRAVE is a fun, easy-to-use, evidence-based programme for kids and teens who want to learn how to manage stress and anxiety while also improving their mood. It also includes resources for parents. BRAVE is based on more than 20 years of experience in CBT and was developed by international specialists in youth anxiety and depression.
Provide: *Online Self Help Course*General Information
Each session takes between 20 to 60 minutes to complete.
Free and available to all Australians
COPMI Kids and young people
Children of Parents with a Mental Illness (COPMI). Promote better outcomes for children and families where a parent experiences mental illness. Online information for children, parents and grandparents.
Provide: *General Information
Extensive range of resources for families and parents
Free to download and view
ReachOut
ReachOut.com is an online service for young people that provides information, support, and resources about mental health issues, as well as tools to help them build resilience, improve coping skills, and seek help.
Reachout also offers a wide list op professionally-reviewed mobile apps and tools to help young poeple look after their health and wellbeing.
Provide: *General Information *Peer support groups
Headspace
H20 Broadwater, 1/2 Nind St, Southport QLD 4215 Phone: (07) 5509 5900
Helps young people aged 12 to 25 years who are going through a hard time and would like someone to talk to for advice, support and information regarding there health, mental health or substance use. Visits are free and confidential. Services are provided online, by email, by phone or in person with qualified staff. It’s free, confidential and can be anonymous. Provide: * Face to face counselling *General Information *Phone support *Online counselling *Groups
Helps young people aged 12 to 25 years who are going through a hard time and would like someone to talk to for advice, support and information regarding there health, mental health or substance use. Visits are free and confidential. Services are provided online, by email, by phone or in person with qualified staff. It’s free, confidential and can be anonymous. Provide: * Face to face counselling *General Information *Phone support *Online counselling *Groups
eheadspace
Young people aged 12 to 25 and their families can access eheadspace for mental health and wellbeing resources, information, and services. Call 1800 650 890 9am-1am 7 days a week.Can be phone support, online or group chat.
Provide: *Phone support *Online counselling *Groups chat
Child and Youth HealthHeadspace
Information and guidance on how to care for children's and young people's mental health. This website is for children, teenagers, their families, and friends, and it contains information on bullying, stress, problem solving, and friendship.
Provide: *General Information
Good Grief
Programs, training and resources for children, young people and adults challenged by loss and change.
Provide: *General Information.
Stymie
Stymie is a secure online messaging service. Anyone in your community who may have witnessed or experienced harm or trauma can report it anonymously. When the notification is sent, designated recipients within your organization receive it and respond in accordance with your wellbeing framework.
Supporting evidence, such as screenshots of harmful, threatening, or harassing social media messages or content, can also be uploaded. Stymie is used to report suicidal ideation, self-harm, sexual assault, bullying, family violence, and illegal activity.
Stymie helps schools overcome the bystander effect by allowing students to safely and anonymously report incidents of harm. Notifications are sent to schools via email, and they are handled according to their existing wellbeing framework. The notifications are encrypted and sent directly to the school, so Stymie does not receive or store them.
Stymie alerts are being sent to schools across the country about bullying, illegal activity, depression, anxiety, family violence, self-harm, planned fights, and other hidden behaviors. Provide: *Online reporting system *General Information
Stymie alerts are being sent to schools across the country about bullying, illegal activity, depression, anxiety, family violence, self-harm, planned fights, and other hidden behaviors. Provide: *Online reporting system *General Information
Bullying No Way
Bullying. No Way! is a dependable government resource for creating safe and supportive learning environments. Providing evidence-based resources and activities to communities for a proactive approach to bullying education and prevention.
Has a fantastic video about bullying. Video available in child and youth section.
Provide: *General Information
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