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Financial Support Services
AnglicareSQ
5 Olive Street, SOUTHPORT
Emergency Relief funding for Gold Coast residents. Appointments necessary via Intake Team.
Mon-Fri 9:00am to 5:00pm.
Require: Two forms of ID, Centrelink Card, recent bank statement and proof of hardship (eg. Large bill) required.
Please call Intake Team on 1300 114 397
Centrelink
Centrelink Crisis PaymentA one-off payment if you’ve experienced an extreme circumstance and are in severe financial hardship.
There are different types of Crisis Payments to cover different situations.To get any of these payments, you must meet all of the following:• be in severe financial hardship• get, or, be eligible for an income support payment or ABSTUDY Living Allowance•be experiencing an extreme circumstance. To be eligible, you must be experiencing 1 of the following:• you or someone you’re caring for are required to quarantine or self-isolate due to COVID-19• you’ve experienced an incident of family and domestic violence• you’ve had to leave your home because of a natural or other disaster not covered by a disaster relief payment• you’ve arrived in Australia as a Humanitarian Entrant for the first time• you were released from prison or psychiatric confinement.
In most cases you must contact us within 7 days of your extreme circumstance occurring. However, if your extreme circumstance is due to coronavirus (COVID-19) you must contact us within 14 days. Click link below to read more:https://www.servicesaustralia.gov.au/individuals/services/centrelink/crisis-payment Crisis Payment for Extreme Circumstances Family and Domestic ViolenceYou may be able to get Crisis Payment if you’ve experienced a family or domestic violence incident.You must meet all of the following to get this payment:• be contactable by our social workers to assess your situation• be eligible for, or getting, an income support payment or ABSTUDY Living Allowance• be in severe financial hardship• be in Australia when the incident happened and when you submit your claim. Click link below to read more:https://www.servicesaustralia.gov.au/individuals/services/centrelink/crisis-payment-extreme-circumstances-family-and-domestic-violence/who-can-get-it Advance paymentYou may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from Centrelink.
You can apply for an advance after at least 3 months getting 1 of these payments:Age Pension , Carer Payment, Disability Support Pension, Farm Household Allowance, JobSeeker Payment, • Parenting Payment, Widow Allowance and Youth Allowance for job seekers. You can apply for an advance at any time if you're getting 1 of these payments:ABSTUDY Living Allowance, Austudy, Youth Allowance for students, Family Tax Benefit Part A and Mobility Allowance. You’re also not eligible for an advance if you:• are repaying one you got more than 12 months ago• owe a debt to the Australian Government• can't afford to repay it within 6 months• are outside Australia.Click link below to read more: https://www.servicesaustralia.gov.au/individuals/topics/advance-payment/30201
There are different types of Crisis Payments to cover different situations.To get any of these payments, you must meet all of the following:• be in severe financial hardship• get, or, be eligible for an income support payment or ABSTUDY Living Allowance•be experiencing an extreme circumstance. To be eligible, you must be experiencing 1 of the following:• you or someone you’re caring for are required to quarantine or self-isolate due to COVID-19• you’ve experienced an incident of family and domestic violence• you’ve had to leave your home because of a natural or other disaster not covered by a disaster relief payment• you’ve arrived in Australia as a Humanitarian Entrant for the first time• you were released from prison or psychiatric confinement.
In most cases you must contact us within 7 days of your extreme circumstance occurring. However, if your extreme circumstance is due to coronavirus (COVID-19) you must contact us within 14 days. Click link below to read more:https://www.servicesaustralia.gov.au/individuals/services/centrelink/crisis-payment Crisis Payment for Extreme Circumstances Family and Domestic ViolenceYou may be able to get Crisis Payment if you’ve experienced a family or domestic violence incident.You must meet all of the following to get this payment:• be contactable by our social workers to assess your situation• be eligible for, or getting, an income support payment or ABSTUDY Living Allowance• be in severe financial hardship• be in Australia when the incident happened and when you submit your claim. Click link below to read more:https://www.servicesaustralia.gov.au/individuals/services/centrelink/crisis-payment-extreme-circumstances-family-and-domestic-violence/who-can-get-it Advance paymentYou may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from Centrelink.
You can apply for an advance after at least 3 months getting 1 of these payments:Age Pension , Carer Payment, Disability Support Pension, Farm Household Allowance, JobSeeker Payment, • Parenting Payment, Widow Allowance and Youth Allowance for job seekers. You can apply for an advance at any time if you're getting 1 of these payments:ABSTUDY Living Allowance, Austudy, Youth Allowance for students, Family Tax Benefit Part A and Mobility Allowance. You’re also not eligible for an advance if you:• are repaying one you got more than 12 months ago• owe a debt to the Australian Government• can't afford to repay it within 6 months• are outside Australia.Click link below to read more: https://www.servicesaustralia.gov.au/individuals/topics/advance-payment/30201
Citizens Advice Bureau & Gold Coast Legal Service
24 Davenport Street, SOUTHPORT
www.advicebureau.org.au
Free confidential financial counselling by appointment only.
Can assist with Bankruptcy and look into alternative options. Mon to Fri 8:30am to 4:00pmPlease call 55329611
Gold Coast Youth Service
15 Oak Avenue, MIAMI 07 5572 0400
Emergency relief assistance for young people (up to 25 years).
Call for eligibility Mon to Fri 9:30am to 12:30pm
Lifeline – Financial Counselling
2741 Gold Coast Highway, BROADBEACH 1800 007 007
Financial counselling to assist people to get out of the cycle of debt. Budgeting support.
Seeds Of Hope No Interest Loan Scheme (NILS)
NILS provide fee and interest free loans up to $1200 to people on Centrelink for the purchase of furniture, white goods, electrical appliances, education expenses, medical and dental expenses, car repairs, tyres and registrations. NILS also provide interest free loans up to $500 for a small fee to help people on Centrelink repay Pawnbrokers and Payday Lenders. For more information please call 0490 332 108
St Vincent de Paul Helpline
St Vincent de Paul Helpline provides emergency assistance for people and families in need.Please call 1800 846 643
The Salvation Army Gold Coast Temple
Provides emergency relief for individuals and families experiencing disadvantage. Support includes food parcels, food vouchers, travel vouchers, petrol vouchers, clothing, blankets, furniture and financial assistance for paying household bills.Located at 157 Wardoo Street Southport, 4215
Please call 1300371288 for more information.
Uniting Care Community Financial Aid
Uniting Care Community Financial Aid
Please call 1800 007 007 for an appointment with a financial counsellor.
Victims Assist Queensland
1300 546 587 Financial assistance for counselling for victims of crime and sexual abuse/assault.